Incident Response
When a breach occurs, every minute counts. Our Incident Response team is available 24/7/365 to contain threats, preserve evidence, eradicate adversaries, and restore operations. We combine deep forensic expertise with battle-tested runbooks to minimise business impact, protect your legal position, and prevent recurrence.
4 hrs
Containment SLA (Retainer)
200+
Incidents Handled
6 hrs
CERT-In Notification Support
50%
Average Breach Cost Reduction
What's Included
Comprehensive service scope covering every aspect of incident response.
IR Retainer & Readiness
Be prepared before a crisis hits with a retained IR team.
- IR Plan development and tabletop exercises
- Pre-agreed access and tooling deployment
- Priority 4-hour response SLA for retainer clients
- Annual IR readiness health check
Active Incident Management
Immediate engagement from initial alert through to full recovery.
- Remote or on-site engagement within hours
- Threat containment to prevent lateral spread
- Coordination with legal, PR, and executive teams
- Regulatory notification support (CERT-In 6-hour requirement)
Digital Forensics
Court-admissible evidence collection and analysis.
- Disk imaging and memory forensics
- Timeline reconstruction from artefacts
- Email and communication forensics
- Evidence chain of custody documentation
Malware Analysis
Reverse engineer attacker tools to understand tactics and targets.
- Static and dynamic malware analysis
- Behavioural sandboxing (Any.Run, Cuckoo)
- YARA rule creation for IOC detection
- Attribution and threat actor profiling
Ransomware Response
Specialised response to ransomware and extortion incidents.
- Rapid isolation and containment
- Backup integrity assessment and restoration planning
- Ransom negotiation support (where applicable)
- Post-recovery hardening to prevent re-encryption
Post-Incident Hardening
Remediate the root cause and prevent recurrence.
- Root cause analysis (RCA) report
- Kill chain and MITRE ATT&CK mapping
- Priority remediation roadmap
- Lessons learned workshop with your team
Our Methodology
A structured, repeatable process that delivers consistent outcomes.
Alert
Incident detected and IR team notified via retainer hotline or SIEM alert.
Triage
Initial assessment of scope, severity, and attacker presence.
Contain
Isolate affected systems to prevent spread without destroying evidence.
Investigate
Forensic analysis to determine root cause and full blast radius.
Eradicate
Remove all attacker persistence mechanisms from the environment.
Recover
Restore operations from clean backups with hardened configurations.
Business Benefits
What You Receive
Technology & Tools
Industry-leading platforms and frameworks used in our engagements.
Frequently Asked Questions
Answers to the most common questions about our Incident Response service.