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REDNEK SERVICE

SOC & NOC Services

Our Security Operations Center (SOC) and Network Operations Center (NOC) services provide 24/7 eyes on your digital environment. We combine SIEM-driven threat detection, expert analyst triage, and intelligent automation to detect, investigate, and respond to threats in real time — while simultaneously ensuring your network infrastructure delivers peak performance and availability.

< 15 min

Alert Response SLA

99.99%

Platform Uptime

10 B+

Events Processed Daily

3-Tier

Analyst Coverage

What's Included

Comprehensive service scope covering every aspect of soc & noc services.

24/7 Threat Monitoring

Round-the-clock surveillance across all log sources and endpoints.

  • Multi-source log ingestion (cloud, on-prem, endpoints)
  • MITRE ATT&CK-mapped detection rules
  • User and Entity Behaviour Analytics (UEBA)
  • Automated alert correlation to reduce noise

Incident Triage & Response

Structured analyst-led triage with SLA-backed response times.

  • Tier 1 / 2 / 3 analyst escalation model
  • Documented incident response playbooks
  • Containment, eradication, and recovery actions
  • Detailed post-incident reports

Threat Intelligence

Enrich detections with contextual threat intelligence feeds.

  • Commercial and open-source TI feeds
  • Indicator of Compromise (IoC) enrichment
  • Sector-specific threat briefings
  • Dark web monitoring for your brand and assets

Network Performance Monitoring

Ensure infrastructure uptime, performance, and capacity.

  • Real-time bandwidth and latency monitoring
  • Hardware fault and availability alerting
  • Configuration drift detection
  • Capacity planning and trend analysis

Alert Management & Tuning

Eliminate alert fatigue through intelligent tuning.

  • Baseline establishment and anomaly calibration
  • False positive suppression
  • Detection logic lifecycle management
  • Weekly tuning reviews

Compliance Reporting

Automated evidence collection for audit and regulatory needs.

  • Pre-built compliance dashboards (ISO, PCI, SEBI)
  • Automated log retention policies
  • On-demand audit-ready reports
  • RBI Cyber Security Framework alignment

Our Methodology

A structured, repeatable process that delivers consistent outcomes.

01
1

Onboarding

Asset discovery, log source integration, and baseline establishment.

02
2

Integration

Connect SIEM, endpoint tools, cloud platforms, and ticketing systems.

03
3

Tuning

Calibrate detection rules and alert thresholds to your environment.

04
4

Go-Live

Full 24/7 monitoring activated with dedicated analyst coverage.

05
5

Respond

Incidents detected, triaged, and resolved per agreed playbooks.

06
6

Report

Weekly and monthly operational reports delivered to your team.

Business Benefits

Sub-15-minute mean time to detect critical threats
Guaranteed SLA response times with escalation paths
Reduce security analyst overhead by 60% vs. in-house SOC
Full visibility across cloud, on-prem, and hybrid environments
Evidence-based compliance reporting for every major framework
Scale up or down instantly without hiring constraints

What You Receive

1Weekly SOC Operations Summary
2Monthly Executive Threat Report
3Incident Investigation Reports
4Quarterly Detection Rule Tuning Report
5Compliance Evidence Packages
6SLA Performance Dashboard

Technology & Tools

Industry-leading platforms and frameworks used in our engagements.

Splunk Enterprise SecurityIBM QRadarElastic SIEM / OpenSearchMicrosoft SentinelPagerDuty / OpsGenieServiceNow ITSMRecorded Future TIPRTG / Zabbix (NOC)

Frequently Asked Questions

Answers to the most common questions about our SOC & NOC Services service.

How long does SOC onboarding take?

What is your escalation path?

Can you integrate with our existing SIEM?

What is your data residency policy?

Ready to Strengthen Your SOC & NOC Services?

Schedule a free consultation with our experts to discuss your requirements and get a tailored proposal.